Frequently Asked Questions
Everything you need to know about our handcrafted bell metal treasures.
What is bell metal and how is it different from brass?
Bell metal is a specific high-tin bronze alloy traditionally used for making bells and premium cookware. It is more durable, corrosion-resistant, and produces a distinct resonant sound compared to standard brass.
Are your products handmade and authentic?
Yes, every piece at Alackal Bell Metals is handcrafted by skilled artisans using traditional casting techniques passed down through generations, ensuring each item is unique and authentic.
How should I clean and maintain my bell metal items?
To maintain the shine, clean with a mixture of tamarind paste and salt or a specialized metal polish. Avoid using harsh chemical detergents or abrasive scrubbers that might scratch the surface.
Do you offer international shipping?
We currently ship across the country and to select international locations. Shipping costs and delivery timelines are calculated at checkout based on your destination and the weight of the items.
What is your return policy for damaged goods?
If your item arrives damaged during transit, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or a full refund after verification.
Is your bell metal cookware safe for daily use?
Absolutely. Bell metal is historically known for its health benefits and is non-reactive with most foods, making it an excellent and safe choice for traditional cooking and serving.